Returns & Exchanges
At ArtAudioParts, we want you to be fully satisfied with your high-fidelity components and accessories. If your purchase does not meet your expectations, you may return eligible items within 30 days of delivery for a refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal to submit a return request, ensuring you provide your order number and the reason for the return.
- 2.Prepare the Package
Carefully pack the items in their original manufacturer packaging, including all manuals, cables, and protective inserts to prevent damage during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Quality Inspection & Refund
Once our technicians verify the condition of the returned parts, we will process your refund to the original payment method within 5-7 business days.